1

Resolved

All Active Incidents have "Breatched" SLA Status

description

We have followed your instructions and import the management pack.
 
When we view the breached incidents view it is showing up as all our "Active" Status incidents being breached. We have checked the resolve by date on majority of these incidetns and they are not breached.
 
We would highly appreciate your assistance here please.

comments

radtravis wrote Jun 23, 2011 at 6:19 PM

Duplicate of 6579

wrote Feb 13, 2013 at 10:09 PM

wrote May 16, 2013 at 3:23 AM

wrote May 16, 2013 at 3:23 AM

wrote Jun 14, 2013 at 7:26 AM