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ProcessIncidents workflow does not run at all

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SCSM 2010 with CU3 installed
I followed the instructions from v.03 to install the SLA workflow. The Incident SLA Management Settings appear, the SLA Warning and Breach folders appear, the extension on an incident appears but the workflow never runs.
I then tried removing everything and installing v.02 - same problem.
I also tried removing everything and installing v.01 - same problem.
Has anyone else had this same issue?

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